Benefits of partnering with YS1

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• Reduce Operational Costs -While you’re enjoying the benefit of salary cost reduction, we also eliminate the cost of recruiting, and other overhead expenses associated with hosting an employee

• Flexible Solutions-We allow our clients to have as much involvement, management and influence over the operations as they          desire

• Intense focus on quality, security and performance- YS1 HIPAA and Sarbanes-Oxley compliant.

• We embrace a performance based culture, providing clients complete transparency through our performance tracking and monitoring system.

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Operational Metrics

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Our team will build the below metrics for you to evaluate and assess our performance.

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• Productivity Metrics – we would measure the time required to complete a task as a percentage of estimated time to complete the task as prescribed by the customer. We will track the time on our end.

• Efficiency Metrics – we will record each task that comes to us and follow it to completion by assigning it a ticket number. We will report the number of tasks completed on time as a percentage of total number of tasks assigned to us.

• Quality Metrics – we will report the number of tasks performed accurately as a percentage of total number of tasks assigned to us as a quality metric.

​Our goal in all 3 instances would be to strive for 100%. These metrics are of course subject to approval by the customer and open to review and reassessment as desired by the customer

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How does YS1 deliver high quality service and performance

 

To ensure that our clients are supported with only top-caliber resources, YS1 utilizes the following 3 step recruiting process to source and hire staff members:

 

• Candidates are screened based on the requirements that were pre-defined during the conceptualization process.

• Candidates are invited for a face-to-face interview session with one of the assigned Recruitment Specialists, with the aim of assessing the candidates’ inter-personal capabilities and overall knowledge on the subject matter. 

• If the candidates pass steps 1-2, he/she is then scheduled for a sit-down interview session with the Hiring Manager. This is done to ensure that the hiring manger can work with the candidate and the candidate will thrive in the team’s over-all culture.

• ​We perform an intense background checks to ensure there are no red flags with reference to their employment.